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Help Center

Find answers, get support, and make the most of your EduGameHQ experience

Frequently Asked Questions

Getting Started

Simply visit our homepage and click on any game that interests you! All games are free to play and work directly in your web browser. No downloads or registrations required.

No account is required to play games! However, creating an account allows you to save favorites, track progress, and access personalized recommendations.

Yes! All educational games on EduGameHQ are completely free to play. We're funded by family-friendly advertisements that don't interfere with gameplay.

Technical Support

Try refreshing the page first. If the problem persists, check your internet connection and make sure you're using an updated web browser. Clear your browser cache if needed.

Most games are optimized for tablets and phones. Try rotating your device to landscape mode, or use a larger screen for the best experience.

Check that your device volume is turned up and not muted. Some browsers require user interaction before playing audio - try clicking anywhere on the game screen.

For Parents

Absolutely! We follow strict COPPA guidelines, collect minimal data, and all content is child-appropriate. Our games are designed by educators and reviewed for safety.

We recommend 15-30 minutes of educational gaming per day for most children. Our games are designed to be engaging but not addictive, with natural stopping points.

Yes! Visit the 'Recently Played' section to see which games your child has been playing. Look for games marked as 'completed' or with high scores.

For Teachers

Yes! Our games are perfect for classroom use. All games are curriculum-aligned and work on most school devices. No registration required for students.

Each game shows a recommended age range (e.g., 'Ages 8-16'). Browse by subject categories like Math, Science, or Language to find curriculum-specific content.

We'd love your input! Contact us at [email protected] with your curriculum needs and game suggestions.

How-To Guides

How to Play Games

Learn the basics of playing educational games on EduGameHQ

  1. Browse games by category or use the search
  2. Click on a game that interests you
  3. Wait for the game to load (usually 5-10 seconds)
  4. Follow the on-screen instructions
  5. Have fun learning!

Managing Favorites

Save and organize your favorite educational games

  1. Click the heart icon on any game card
  2. Visit the "Favorites" page to see saved games
  3. Click the heart again to remove from favorites
  4. Your favorites are saved locally on your device

Playing on Mobile

Tips for the best mobile gaming experience

  1. Use landscape orientation for most games
  2. Ensure stable internet connection
  3. Close other apps to free up memory
  4. Use headphones for better audio experience

Contact Support

Can't find what you're looking for? Our support team is here to help!

General Support

[email protected]

For general questions, technical issues, or feedback

Educators

[email protected]

Curriculum questions and classroom resources

Parents

[email protected]

Child safety, content concerns, and parent resources

Technical Issues

[email protected]

Game problems, bugs, and technical difficulties

Response Time

We typically respond within 24 hours on weekdays